Assessment information

Student Toolbox

Additional information to support you in completing training and assessment for units of competency from the Construction, Plumbing and Services Training Package is provided in the Student Toolbox. If you haven’t read through the Toolbox lately, take a few moments to review it now.

Assessment details

This unit of competency specifies the skills and knowledge required to supervise site communications, monitor and maintain compliance with codes and standards and implement project administration processes on a building and construction project.

It is strongly recommended that the site, as specified in the performance evidence, is ‘live’ (see Companion Volume for guidance).

This unit of competency specifies the skills and knowledge required to supervise the administration of quality control compliance and the use of site communications and record keeping systems; and conduct onsite inspections to complete the required project administration processes.

This unit applies to National Construction Code (NCC) classifications:

Residential – Class 1 buildings to a maximum of two storeys

Commercial – NCC Class 2 to 9, Type C only constructions.

This unit of competency is suitable for builders, site managers, forepersons and other construction industry professionals using specialised knowledge and skills to complete routine and non-routine tasks and using their own judgement to deal with predictable and sometimes unpredictable problems.

Completion of the general construction induction training program, specified in the model Code of Practice for Construction Work, is required by anyone carrying out construction work. Achievement of CPCCWHS1001 Prepare to work safely in the construction industry meets this requirement.

Assessment for this unit comprises completion of a site diary incorporating:

knowledge questions

reflective journals.

A Site Diary Template is provided in this Workbook. You should read through the template before you get started and ensure that you are clear on what you need to do. Speak to your trainer, assessor or workplace supervisor if you have any questions.

Co-assessment

In some cases, this unit will be assessed alongside other units from the Construction, Plumbing and Services Training Package. Your assessor will advise you if co-assessment is right for you and will talk to you about how this will take place. Keep in mind that, regardless of how and when assessment takes place, the skills and knowledge you are required to demonstrate for this unit don’t change.

Am i ready?

Use this section to check that you are ready to proceed with assessment. You should also use it to record important dates.

Prerequisites

There are no prerequisites for this unit.

Completion of the general construction induction training program specified by the model Code of Practice for Construction Work is required for any person who is to carry out construction work. Achievement of CPCCWHS1001 Prepare to work safely in the construction industry meets this requirement.

Evidence of completion of this requirement has been provided:

Yes No

See page:
of Student Toolbox

Assessment checkpoint

I have completed an assessment checkpoint for this unit and I feel ready to undertake assessment for this unit.

Yes No

Student assessment agreement

I have completed and submitted a Student Assessment Agreement for this unit of competency.

Yes No

Important dates

Important dates for assessment are:

Knowledge questions _____________________________________________

Site Diary ____________________________________________________

Task requirements

For this unit, you will demonstrate the skills and knowledge you have developed during your training by supervising the site communication and administration processes for a building and construction project.

Site Diary

You have been provided with a Site Diary template in this Workbook. You will need to fill it out based on your experiences with your construction project. This may be a construction project that you will be undertaking in your RTO’s simulated construction work environment or a project that you are undertaking in a live construction environment (ie a real construction work site).

Note: if you are completing this task in a simulated construction environment your assessor will provide you with access to the technology, documents, plans and specs, policies and procedures and other resources you will need to complete your work. If you are in a real construction environment it is expected that you will have access to the full range of documentation, equipment and human resources required.

In this task, you will demonstrate your skills and knowledge by doing the following for your construction project:

setting up the quality control requirements for the project

supervising the project administration

supervising the project communications

overseeing record keeping for the project

project monitoring

project finalisation.

By reflecting on what you did for each of these tasks and gathering evidence of your work, you will satisfy the assessment requirements for this unit.

Your Site Diary is broken into a number of sections, which are mapped against the skills and knowledge that you need to demonstrate. Each section of the Site Diary includes:

a list of the skills and knowledge that you need to demonstrate

a reflective journal with some questions for you to answer

reminders to attach evidence with some suggestions for suitable examples provided in each case (the diary also includes some mandatory evidence that you will need to submit)

Each section of your Site Diary also includes a set of knowledge questions that you will need to answer. Make sure you answer these clearly and in as much detail as you can.

You must correctly complete all parts of the Site Diary and submit sufficient evidence to be marked as satisfactory for this task. Talk to your assessor immediately if you have any concerns about evidence gathering.

A mapping of the unit requirements against your Site Diary has been provided below for reference.

Site Diary mapping

Workplace activity

Site Diary section

Setting up quality control requirements

Identifying and communicating compliance requirements

Developing and implementing processes and plans

Section 1 – Planning for quality control

Supervising project administration

Identifying and planning administration requirements

Authorising payments and contract variations

Processing insurance claims

Section 2 – Project administration

Supervising project communications

Developing and implementing a communications system for the project

Section 3 – Project communications

Record keeping

Maintaining a daily communications diary

Recording information

Section 4 – Record keeping

Project monitoring

Conducting on-site visits

Inspecting work quality

Notifying, planning and monitoring of defect rectification

Section 5 – Project monitoring

Project finalisation

Ensuring client satisfaction

Obtaining client approval

Confirming fulfilment of contract requirements

Arranging local authority completion inspection

Preparing certificates and handover information

Section 6 – Project finalisation

Student’s name:

Describe the building and construction project and your role

What is the nature of the building?

How will it be used?

Define the building’s NCC Classification

Describe your role in the project

Briefly describe the construction methodologies to be used in the building. For example, what are the type of footings, frame, roofing system, cladding etc?

Section 1 – Planning for quality control

Use Section 1 of your Site Diary to record the work you did around planning for the project to ensure effective quality control. The skills and knowledge you need to demonstrate include:

supervising compliance with the quality control requirements of a project by:

identifying the compliance requirements

communicating the compliance requirements to the relevant people

developing and implementing processes to ensure that quality control standards are met

developing and implementing processes to ensure that legislative requirements are met

developing and implementing processes to ensure that organisational requirements are met

accessing and/or developing checklists and schedules for quality inspections

developing a plan for implementing, maintaining, administering and monitoring quality control

using technology to:

communicate and collaborate with others

access and extract information

develop documentation.

Section 1 – Knowledge questions

1. Describe four key elements of a building and construction contract.

2. Describe the importance of having effective systems in place for each of the following elements to support quality management across a project and organisation. In your answer, describe two essential components of an effective system.

Communication with regulatory authorities

Worker and contractor payment systems

Issuing of completion certificates and other completion documentation

Systems for finalising contractual agreements

Section 1 – Reflective journal

Activity

Discussion

Suitable evidence

Describe the compliance requirements for this building.

List three information sources that you relied on to develop this information.

Video recordings

Audio recordings

Correspondence

Links to relevant policies and procedures

Links to information sources

Links to relevant legislation

Links to standards/codes

Inspection schedule

Inspection checklist

Inspection reports

Describe the strategy you used to communicate the compliance requirements to two different trade teams.

Respond to the following questions in your answer:

Describe each trade team and their role in the project.

Explain how the compliance requirements differed for each team.

Explain how you identified the communication needs of each team. What were the differences between teams?

How did you address the communication needs of each team?

How did you confirm that each team understood its compliance requirements?

Attach evidence that shows you communicating the compliance requirements to each team. This could include video or audio recordings, copies of correspondence etc.

Describe the strategy you developed to ensure the quality control standards for this project were met.

Attach a copy of your strategy.

Provide two examples of how you implemented your strategy to ensure that quality control standards were met for this project.

Your examples should include the action that you took and the result.

Attach evidence of both examples.

Describe the strategy you developed to ensure that the legislative requirements for this project were met.

Attach a copy of your processes. This could include inspection checklists, inspection schedules, video and audio recordings, correspondence etc.

Provide two examples of how you implemented your strategy to ensure that on-site work performance requirements were met for this project.

Attach evidence of both examples.

Describe the strategy you implemented to access or develop the inspection schedule for the project and the inspection checklists that were conducted.

For this project you are required to conduct at least one site progress inspection for two trades.

What sources of information did you use to gather the inspection requirements for these trades?

Attach evidence.

Describe two ways in which you used technology to manage the quality of the project.

I have attached the following as evidence of this activity:

Supervisor comments and endorsement:

Supervisor signature:

Supervisor name:

Date:

Section 2 – Project administration

Use Section 2 of your Site Diary to record the work you did to supervise the administration for the building and construction project. This should include:

identifying and planning the administration requirements of the project

authorising payments and contract variations for the project

processing insurance claims.

The skills and knowledge you need to demonstrate include:

supervising the administration of a project by:

identifying the administration requirements

authorising payment of invoices

authorising contract variations

processing insurance claims

using technology to:

communicate and collaborate with others

access and extract information

develop documentation

Section 2 – Knowledge questions

1. Variations to contracts can be an expensive process for builders and clients. Outline three reasons why a contract variation might be needed and three ways to avoid contract variations.

Section 2 – Reflective journal

Activity

Discussion

Suitable evidence

Describe the administration requirements for this project.

List three information sources you relied on to develop this information.

Links to policies and procedures

Relevant sections of construction contracts

Project plans

Project reports

Agendas and meeting minutes

Correspondence

Screenshots of relevant information

https://insurancecouncil.com.au/resource/insurance-recovery-process/

https://drive.google.com/drive/folders/evidence-photos

https://www.sgs.com/en-au/services/quality-assurance-and-quality-control

Describe the process for authorising payments for:

project materials

contractor invoices

drawing against contract allowances

back charges.

Answer the following questions in your response:

What information did you need to check prior to authorising each type of payment?

What controls are in place to ensure errors are corrected and discrepancies are found before payments are made?

What system is in place to access the records and payment information?

Attach evidence of your authorisation for at least one of each type of payment.

Describe the process for authorising variations to contracts.

Include two examples of contract variations for this project. Include in your response:

why the variation was required

what corrective action/s were taken?

how the variation was communicated to all stakeholders and workers.

Attach evidence of these examples.

Describe the process of making an insurance claim for site loss or damage.

In your answer, refer to your organisation’s policies and procedures.

Provide evidence of at least one example of a claim you processed.

If you did not have the opportunity to process an insurance claim during this project, speak to your assessor and they will provide you with an alternative question.

I have attached the following as evidence of this activity:

Supervisor comments and endorsement:

Supervisor signature:

Supervisor name:

Date:

Section 3 – Project communications

Use Section 3 of your Site Diary to record the work you did to supervise the communications for the project.

This should include developing and implementing a communications system for the project.

The skills and knowledge you need to demonstrate include:

supervising project communications by developing and implementing a communication system for the project that:

ensures effective communication between all stakeholders

ensures that all relevant information is captured and recorded

using technology to:

communicate and collaborate with others

access and extract information

develop documentation.

Section 3 – Knowledge questions

1. List four reasons why effective communication between all stakeholders on a project is important.

2. Provide two examples for when each of the following communication methods would be the most suitable to ensure effective on-site communication.

Email

Face to face

Telephone

Site diary

Written report or memo

Section 3 – Reflective journal

Activity

Discussion

Suitable evidence

Describe the system/s you developed to ensure that communication was effective between onsite and offsite workers, contractors and suppliers.

Attach evidence.
This could be a communication plan with associated policies and procedures for one project.

Communication plan

Memorandums of Understanding

Project Plan

Correspondence

Emails

Provide two examples of how you implemented your communication system/s.

Evaluate the effectiveness of your system/s.

What could you have changed or improved to make communication more effective?

Attach your evidence. This could include copies of correspondence, reports, minutes of meetings, screenshots of online data etc.

Describe two ways that you used technology to communicate and collaborate with others throughout the project.

I have attached the following as evidence of this activity:

Supervisor comments and endorsement:

Supervisor signature:

Supervisor name:

Date:

Section 4 – Record keeping

Use Section 4 of your Site Diary to record the work you did to ensure effective record keeping for the project. This should include:

maintaining a daily communications diary

recording information

file management

information security.

The skills and knowledge you need to demonstrate include:

developing and implementing a record keeping system for the project by:

maintaining a daily communications diary

recording all information relating to certifier inspections, union matters and legislative matters.

Section 4 – Knowledge questions

1. It is common practice for site supervisors to maintain a site diary. Outline what type of information would be recorded in the site diary and why it is important.

Section 4 – Reflective journal

Activity

Discussion

Suitable evidence

Provide a summary of the information and events that are recorded in your worksite’s site diary.

Attach evidence of your construction project’s site diary that demonstrates it has been maintained with daily communications and key project events.

This could be copied pages from a handwritten manual diary or screenshots/ reports of an electronic diary.

Photocopies or screenshots of the project’s site diary

Photos

Video recording

Completed checklists

Outline the certifier inspections information you keep record of.

Explain why this is important information and how it is recorded and stored.

Attach your evidence.

Outline the union-related information you keep record of.

Explain why this is important information and how it is recorded and stored.

Attach your evidence.

Outline the legislative related information that you keep record of.

Explain why this is important information and how it is recorded and stored.

Attach your evidence.

I have attached the following as evidence of this activity:

Supervisor comments and endorsement:

Supervisor signature:

Supervisor name:

Date:

Section 5 – Project monitoring

Use Section 5 of your Site Diary to record the work you did to monitor the project. This should include:

conducting on-site visits

inspecting work quality

notifying, planning and monitoring of defect rectifications.

The skills and knowledge you need to demonstrate include:

conducting onsite monitoring of the project by:

conducting on-site visits

applying workplace safety requirements, including the Site Safety Plan

applying project administration procedures

inspecting work quality

making notification of defects and issuing rectification notices where appropriate

developing a rectification plan

developing a system for monitoring rectified work for:

organisational quality control requirements

building standards.

Section 5 – Knowledge questions

1. WHS is critical when working on site to conduct inspections, oversee construction work and to manage the quality and administration of a project. Answer the following questions in regard to site safety.

Describe your duty of care as a project supervisor.

Describe the risk assessment process in your workplace. List four tools that could be used in the process.

Describe the hierarchy of controls as it applies to WHS.

Section 5 – Reflective journal

Activity

Discussion

Suitable evidence

Provide an overview of the project’s site safety plan.

In your review include the contact details for the principal contractor, a list of SWMSs/JSEAs included and any site-specific health and safety rules.

Attach your evidence.

Links to or a copy of the site safety plan

Induction records

Risk Assessment

Pre-start meeting minutes, audio or video recording

Correspondence

Emails

Site diary screenshots

Inspection report

Completed inspection checklists

Defect list and rectification plan

Provide two examples of how you applied workplace safety requirements on site.

Your examples should include the action that you took and the result.

Attach evidence of both examples.

Provide one example of how you applied administration procedures during an on-site visit.

Your example should include an overview of the procedure, the action you took and the result.

Attach your evidence.

Provide evidence that you completed one on-site inspection for this project.

The purpose for the inspection is to evaluate safety, monitor the project’s progress and inspect the quality of work for two trades.

The checklist/s identified in Section 1 must be used for this inspection.

Attach completed checklists and any other relevant evidence.

It is recommended you include correspondence/ communication of the scheduled inspection, video or audio recordings and photos.

Discuss the defect and rectification plan you compiled following your inspection.

Include in your response:

the system and technology you used to collate the report

who was notified of the defects and rectification plan

how you communicated the defects and rectification plan

an outline of the procedure to issue the rectification notice, and to whom the notice was issued.

Attach your defects and rectification plan as evidence.

The plan must include:

a list of items to be rectified

why the defects must be rectified (reference to standards, codes of practice, legislation, permits or plans)

the priority order of completion

the expected duration to complete each rectification

the expected date of completion

the person responsible for completing the rectification

how those carrying out the work will be notified

if and how the project schedule will be affected, and who will be notified of such.

You may also attach other relevant evidence that supports your statements.

Discuss the system you developed and implemented to monitor the completion and the quality of the defects and rectification plan.

Attach evidence of your work. This may include follow up inspection checklists, quality certificates and sign off, correspondence etc.

I have attached the following as evidence of this activity:

Supervisor comments and endorsement:

Supervisor signature:

Supervisor name:

Date:

Section 6 – Project finalisation

Use Section 6 of your Site Diary to record the work you did to finalise the project. This should include:

ensuring client satisfaction

obtaining client approval

confirming fulfilment of contract requirements

arranging local authority completion inspection

preparing certificates and handover information.

The skills and knowledge you need to demonstrate include:

completing the administration processes for finalisation of the project including:

recording work defects identified by external stakeholders by:

establishing the remedial action required

establishing the liability for the remedial action

developing an inspection checklist

notifying the client of any rectifications

obtaining the client’s approval and acceptance of rectifications

confirming fulfilment of contract requirements

arranging local authority completion inspection

preparing certificates and handover information, including:

guarantees

warranties

termite protection forms.

Section 6 – Knowledge questions

1. Maintaining positive relationships with clients is of paramount importance to a successful construction project. Outline four strategies that could improve client satisfaction.

2. Provide an outline of the documents that are handed over to the client at the close of a project.

Section 6 – Reflective journal

Activity

Discussion

Suitable evidence

Discuss the process for recording and rectifying work defects identified by external parties.

Include how any liabilities are established.

Provide an example of this work that includes the liabilities and the remedial action that was to be taken.

Attach your evidence.

Inspection checklist

Liability report

Defect list

Rectification and remedial action report

Correspondence

Handover documents

Provide an example of an inspection checklist you developed specifically for the remedial work identified by an external party.

Attach your evidence.

Provide an example of how the client was notified of rectifications and the remedial action.

Include how the client responded to these rectifications.

Attach your evidence.

Provide an example of the strategy you instigated that resulted in the client’s approval and acceptance of a defect or rectification where satisfaction was not their initial response.

Attach your evidence.

Discuss the process that was implemented at the end of the project to confirm that all contract requirements had been fulfilled.

Include with whom and how this information was communicated.

Attach your evidence.

Discuss the process of scheduling and arranging the final inspection by local authorities.

Attach your evidence.

Discuss the process for client handover.

Include what documentation is provided and how the documentation is presented to clients.

Attach evidence of this process. This could be correspondence, photos, checklist, audio or video recordings etc.

I have attached the following as evidence of this activity:

Supervisor comments and endorsement:

Supervisor signature:

Supervisor name:

Date:

Assessment outcome – CPCCBC4008 Supervise site communication and administration processes for building and construction projects: Site Diary

Satisfactory

Not satisfactory

Assessor signature:

Assessor name:

Date: