BUS605: Business Research Methodology and Data Collection - Hypotheses Testing Report
Business, Accounting & Economics
28th Jun 2025
2
Program |
Master of Business Research |
Unit Code and Name |
BUS605: Business Research Methodology and Data Collection |
Assessment |
Hypotheses testing report |
Assessment Details |
Uber, a ride sharing service company has recently entered the Nepalese market, and its service has been received by some people. Like any product or service, customers’ adoption and usage are essential for the survival of the firm. Thus, like any other services, there might many factors that have influenced riders to adopt and use Uber services. However, from the existing literature, empirical studies on factors determining ride sharing service adoption is scarce, especially in emerging economies. Thus, a study is being conducted to address this gap in the literature. The social exchange theory forms the basis of the study. The researcher designed the research model shown in figure 1 and developed hypotheses H1-H5 (see below the research model). Based on the research model shown in figure 1, data was collected from some Uber riders in Nepal. The data is available in separate folder. Figure1: Research Model Hypotheses (H) H1: Consumer need for prestige has a positive effect on riders’ continuous usage intentions H2: Trust has a positive effect on riders’ continuous usage intentions H3: Customer return investment has a positive effect on riders’ continuous usage intentions H4: Convenience has a positive effect on riders’ continuous usage intentions H5: Search benefit has a positive effect on riders’ continuous usage intentions Task ▢ Clean the data- outliers and missing values ▢ Analyse the demographic characteristics of the respondents. Create relevant chats to present your findings. ▢ Normality and distribution of data – perform a descriptive analysis (mean and SD of the items) and test normality (skewness and kurtosis for all items) ▢ Preliminary analysis- test the following: 1. Reliability (Cronbach alpha and CR) 2. Convergent validity (factor loading and AVE). 3. Discriminant validity (using correlation and square root of the AVEs) 4. Hypotheses testing: run a multiple regression to test the hypotheses (H1-H5). Interpretation of findings: Interpret the results from each of the analyses you have performed (Steps 2 to 5) Important Notes: ▢ You must create relevant tables for each of the analysis (steps 2 to 4) you have done to present your findings. Place the table within the body of the test. Number the tables and refer to the relevant table to support your arguments. ▢ Cite at least one source to support your arguments. For example, if you concluded that the acceptable threshold for Cronbach’s alpha is 0.7, cite a source to support this argument. You can find relevant sources from survey papers in marketing, management, leadership and business research. ▢ Download a relevant journal article in marketing, management, leadership and business research that has used the survey research design and follow the style of reporting. If you go to the methodology section of the articles, you would find how to report the findings. Attach all the SPSS outputs as appendices. Remember to number all of them. Number of words – 2500 +/- 10% Use the referencing system/style (APA 7th Edition Hanging Indent) |
Assessment Criteria |
Refer to Marking Rubric |
Use the five-point scale to answer the questions below:
1= strongly disagree, 2 =Disagree, 3=Neutral, 4= Agree, and 5=strongly agree
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Consumer need for prestige |
1 |
2 |
3 |
4 |
5 |
CNFP1 |
Using Uber taxi enhances my self-confidence |
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CNFP2 |
Using Uber taxi makes me a worthy person |
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CNFP3 |
Using Uber services makes my friends value me |
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CNFP4 |
Using Uber taxi is prestigious |
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Trust |
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TS1 |
I trust that Uber services is safer |
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TS2 |
I trust that Uber services is robbery-free |
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TS3 |
I trust that Uber services drivers are careful when driving |
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TS4 |
I trust that Uber mobile application is safe to use |
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TS5 |
I trust that Uber taxi drivers will not run away with my belongings |
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Social connection |
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SC1 |
Using Uber services helps me get closer to important people |
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SC2 |
Using Uber services connects socially me to people |
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SC3 |
Using Uber services helps me develop relationships with others |
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SC4 |
I feel loved when use Uber services |
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Customer services |
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CS1 |
I am greeted and welcomed by an Uber driver anytime I pick Uber services |
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CS2 |
The Uber driver assist me when boarding the car |
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CS3 |
Uber offers friendly service |
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CS4 |
Overall, I will like customer service offered by Uber |
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Customer return on investment |
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CRI1 |
Uber service is cheaper |
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CRI2 |
Uber service has a good economic value |
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CRI3 |
Uber service gives me value for money |
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CRI4 |
Using Uber makes me feel relaxed |
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Convenience |
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CN1 |
I can get an Uber driver anytime I wanted |
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CN2 |
Uber service is always accessible |
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CN3 |
Payment methods for Uber service are flexible |
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CN4 |
I am able to complete my journey without difficulty |
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Search benefit |
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SB1 |
It is easy to search for an Uber driver on the mobile application |
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SB2 |
Uber drivers are easily available |
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SB3 |
Uber services are normally closer to me |
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SB4 |
It is easy to reach an Uber driver |
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Riders continuous use Intentions |
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RP1 |
I will continue to use Uber service. |
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RP2 |
I encourage others to use Uber service |
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RP3 |
I will use Uber services more often |
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Key
Gender A. Male B. Female
Educational Level A. Vocational/ High School B. Higher National Diploma (HND) C. University degree D. Postgraduate degree
Age A. 18-27 years B. 28-37 years C. 38-47 years D. 48-57 years E. 58 years and above
Average usage per week A. Two B. four C . Six D. Eight E. other
Criteria |
Fail (0- 50%) |
Pass (50% - 64%) |
Credit (65% - 74%) |
Distinction (75% - 84%) |
High Distinction (85% - 100%) |
Preliminary analysis 10 marks |
Descriptive analysis is presented incorrectly. No Graph is presented to support the findings. Most of the required Primarily analyses are missing |
Very few descriptive analyses are presented. Very few graphs to support descriptive analysis. Very few required primarily analysis is provided and demonstrated in tables. |
Some of the descriptive analyses are presented. Some relevant graphs are presented to support descriptive analysis. Some of the required primarily analyses are demonstrated in tables. |
Most of the descriptive analyses are presented. Most relevant graphs are presented to support descriptive analysis. Most of required primary analyses are clearly demonstrated in tables |
Student has presented relevant descriptive analysis. Relevant graphs have been used to support the findings. All required primary analyses are clearly demonstrated in tables. |
Hypothesis testing and data analysis 5 marks |
Wrong analysis method has been used; failed to report at least two major steps. Results presented are confusing. Tables presented are incomplete or there are no results at all. |
Very few statistical methods to test hypotheses are correctly identified and used. Very few results are clearly labelled and presented in tables. |
Some of the statistical methods to test hypotheses are correctly identified and used. Some of the results are clearly labelled and presented in tables. |
Most of the statistical methods to test the hypotheses are correctly identified and explained. Most of the results are clearly labelled and presented in tables. |
All statistical methods to test the hypotheses are correctly identified and explained. All results are clearly labelled and presented in tables. |
Interpretation of findings 15 marks |
Findings from the primary analysis are inaccurately interpreted. Findings from the hypotheses testing are inaccurately interpreted |
A few of the findings from the primary analysis have been accurately interpreted. A few of the findings from the hypotheses testing are accurately interpreted. |
Some of the findings from the primary analysis have been accurately interpreted. Some of the findings from the hypotheses testing are accurately interpreted. |
Most of the findings from the primary analysis have been accurately interpreted. Most of the findings from the hypotheses testing are accurately interpreted. |
All the findings from the primary analysis have been accurately interpreted. All the findings from the hypotheses testing are accurately interpreted. |
Academic writing 5 marks |
Discipline-specific language is hardly used. The arguments lack coherence and support. |
Reasonably organized report is presented in discipline-specific academic language. Some grammatical and punctuation errors. |
Writing is very well clear, concise, and however, the logical flow is slightly lacking coherence. Discipline-specific language has been used. Arguments are not well supported with relevant sources. Some grammatical and punctuation errors. |
Writing is very well clear, concise, and coherent. Discipline-specific language has been used. Exhibits and Facts are clearly presented in support of claims. Very little grammatical and punctuation errors. |
Writing is very well clear, concise, and coherent. Discipline-specific language has been used. Arguments are supported by relevant sources. |